Rental Agreement Summary — Long Term Rentals
This summary highlights the key terms for long-term rentals. The full Terms & Conditions at explora.au/terms-and-conditions form the complete legal framework of your booking.
1. All drivers must be at least 18 years old and hold a full, valid driver's licence (held for a minimum of 12 consecutive months). Learner and restricted licences are not accepted. Drivers under 25 are subject to a higher security bond of $1,500 (instead of the standard $1,000).
2. In the event of any damage (however caused), theft of the vehicle, or third-party loss, the Renter must pay the Accident Damage Excess (ADE) of $1,000.
3. Cover for damage or third-party loss is excluded where the vehicle is used in breach of the Prohibited Uses outlined in the Terms & Conditions (Section 3). In such cases, the Renter is liable for the full cost of damage.
4. Long-term rental vehicles must not be driven on unsealed roads or in off-road conditions under any circumstances. Any damage occurring on unsealed roads is not covered by insurance and is fully the Renter's responsibility. Long-term rentals are restricted to sealed roads only.
5. Explora may take possession of the vehicle without prior demand and at the Renter's expense if there has been a breach of this Agreement, or if the vehicle is illegally parked, used in violation of the law, or apparently abandoned.
6. The Renter must notify Explora when the vehicle is within 2,000 km of its next scheduled service (as shown on the service sticker). If the service is exceeded by more than 500 km without notice, the Renter will be charged for the service and any damage to the vehicle resulting from the missed service.
7. A minimum of 14 days' written notice is required for early return or cancellation. If less notice is provided, Explora may retain up to two weeks of rental fees as early termination compensation. No refund is provided for unused days returned without notice.
8. The Renter must not sublease the vehicle or use it as a vehicle for hire, rideshare, or delivery.
9. The vehicle must not be taken outside Tasmania without prior written consent from Explora.
10. Only drivers listed and approved on the rental agreement may operate the vehicle.
11. The rental price includes 2,000 km per month. Additional kilometres are charged at $0.50 per km, deducted from the bond or charged to the payment method on file.
12. The vehicle must be returned in a clean condition. Cleaning and interior damage fees apply per the Damage Fee Chart in the Terms & Conditions (Section 16), starting from $80 for excess cleaning.
13. The Renter agrees to return the vehicle in the same condition as at pickup (excluding ordinary wear and tear, which does not include windscreen or tyre damage), together with its tools, tyres, accessories, Explora sticker, and equipment, on the agreed return date.
14. Smoking is strictly prohibited in all Explora vehicles. A $200 fee applies if the vehicle is returned smelling of smoke; persistent odours requiring deep cleaning and ozone treatment are charged per the interior damage levels in the Terms & Conditions (up to $350 or more).
15. Parking, speeding, traffic, toll, and any other infringements are the Renter's responsibility. The Renter will be nominated to the issuing authority, and a $50 processing fee applies per infringement notice.
16. If Explora suspects any unlawful activity, it may retrieve the vehicle from the Renter at any time without refund.
17. If the vehicle is not returned by the agreed return time and the Renter has not contacted Explora, the vehicle may be reported to police as stolen after 24 hours, and Explora may retrieve it at the Renter's expense.
18. Final charges and the bond release will be processed within 1–3 business days after the return of the vehicle (bank processing times may vary).
19. Rental payments are due weekly, on time. Late payments incur a fee of $5 per day on the overdue balance, deducted from the bond or charged to the payment method on file.
20. The Renter authorises Explora to deduct any of the charges above from the bond or the payment method on file, always with supporting documentation. The Rental Contract comprises the rental agreement document and the full Terms & Conditions at explora.au/terms-and-conditions.
NOTE: Any extension of the rental period must be requested and approved by Explora in writing before the agreed return time. In case of a breakdown, please call or message +61 400 591 150.
